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  Policies  
 
Thank you for visiting the Arlington Camera website. We know that the way in which we use personal data submitted on this site is of the utmost importance to you. Please be assured that we have a strong commitment to respecting your privacy and protecting any personal information you share with us. The purpose of our privacy policy is to inform you of the ways in which this information is used. Please be advised that use of our site indicates that you accept the practices described in our policy.
 
Collection of Information
Personal information such as name, shipping/billing address, telephone numbers, e-mail address and credit card information must be obtained to be able to process your purchase with Arlington Camera. While you have the option to not provide us with any of this information, please be aware that we will not be able to complete purchases or other transactions without it. You are always free to visit any of our web pages without divulging personal information.
 
Sharing Information
It is our policy not to share your personal information with any other businesses or individuals. Any information you provide to us will be used for internal purposes only. The exception to this policy is if we feel we need to provide information to credit card companies or government agencies in the instance of suspected fraud, a potential unauthorized transaction, or in the investigation of actual fraud that has already occurred.
 
E-Mail
You will not receive any type of promotional e-mails from us unless you have specifically requested to receive them or have requested to be on our newsletter list. If you wish to stop receiving e-mails from us you may choose to opt-out at any time. Please allow us adequate time to make the changes that you request.
 
Typographical and Pictorial Errors
While Arlington Camera makes every possible effort to offer you a website free of errors, we reserve the right to correct text and/or pricing in the event of a misprint. We are not responsible for typographical or pictorial errors. Please remember that many of the illustrations and photographs come from a wide variety of vendors and therefore are for illustration purposes only. These images may not reflect the product exactly, especially in regard to color choices, props used in the images, and other variables. Product images may also be enlarged to show details more clearly or they may be reduced so that you may view the product in its entirety. For accuracy, please refer to product descriptions and specifications for more detailed information.
 

Product Availability
While we strive to successfully complete each order, there may be an instance when an item you order is not in stock. Due to sales both in the camera store and on the internet, our current stock may fluctuate greatly during the business day. If you order an item that is not available, you will be contacted via e-mail or by phone as soon as possible.

Due to the extreme popularity and demand for some newly released items, there may be a limited allocation of product by the manufacturer. In these instances, we offer a waiting list for purchase. Please call or e-mail us for more information or to add your name to the list. You will be contacted as soon as the product is available to purchase. No deposit is required for this service.

 
Shipping
Orders are generally processed the same day they are received, if placed by 2:00pm CST. Orders placed on weekends and holidays will automatically be processed the next business day. Your credit card will not be charged for your order until it is shipped. No refunds will be given for shipping costs of a returned item unless that item is found to be defective. Arlington Camera cannot be held responsible for melted products in our Honey House gift line if shipped during extremely hot weather conditions.
 
Film, Paper & Chemistry
Due to the sensitive nature of these products in regard to temperature and storage conditions, no returns will be accepted on film, photographic paper, inks or chemistry.
 
Layaway
Yes, we still offer layaway at Arlington Camera. Our terms are 25% down and the balance is due in 60 days. Please note that layaway deposits are non-refundable.
 
Warranty Repairs
If your new product should require repair while it is under the manufacturer’s warranty, you have two options: 1.You may bring the item along with your receipt to Arlington Camera and we will ship it back to the manufacturer for you. A $25 plus tax shipping charge will apply which covers the cost of shipping and handling both ways. 2. You may also ship your item directly to the manufacturer for repair. You will naturally be responsible for all packaging, insurance, and shipping costs. All manufacturers will require a copy of your sales receipt. In the event that you cannot locate your receipt, please contact us so that we may be able to assist you by supplying you with a copy from our current records.
 
Returns
Purchases made at Arlington Camera may be returned within 10 days for exchange or store credit. Items must be unused and undamaged and returned in original boxes with all packaging, instruction manuals and accessories intact. The sales receipt and blank warranty card, if applicable, must also accompany your return. Please do not fill out your warranty card until you are certain that you are happy with the product. You will not be able to exchange an item once the warranty card is completed. All orders placed by phone or the internet must have a Return Authorization before shipping your product back to us. Authorization may be obtained by phone during regular business hours or via e-mail. Returned items may be subject to a restocking fee. Absolutely no returns or exchanges will be accepted on the following items: special orders, film, photographic paper, inks, printers, computers or software that has been opened.
 
Used Products
When you purchase a used product from Arlington Camera it is covered by a 30 day guarantee that it will be working properly, unless the product is sold “as is” or a special condition is otherwise noted. Although our used products are inspected to the best of our ability, there may be an instance where the product malfunctions. In this circumstance, we reserve the right to either repair or replace the product at our discretion.
 
Pricing
Most pricing for all products we offer is listed with each item. As customer service and competitive pricing are priorities at Arlington Camera, we strive to keep all prices current. However on many items in our inventory, we are required to list only the Manufacturer’s Advertised Price, otherwise known as MAP. Once you actually enter our virtual store and place an item in your shopping cart, you may notice a decrease in the actual price you will be charged for the item when it is purchased. While this may be confusing, please realize that we want our customers to be happy and we are simply making every effort to offer you the best possible competitive pricing. Arlington Camera will also match prices within the local area whenever possible. We do not, however, guarantee to match internet prices nationwide.
 
Sales Tax ID
Our system automatically generates sales tax charges for all purchases within the state of Texas as required by law. If you are a business possessing a valid Texas state tax exemption ID, please enter it at checkout and the taxes will be removed in the final processing of the transaction.
 
Policy Changes
Arlington Camera reserves the right to make changes in whole or in part to this policy; however, you will be notified of any changes by a notice that will be posted on this site. If changes are made, they will go into effect immediately on the date the notice is posted.
 
We welcome any questions, concerns, comments or suggestions from you regarding our policies and practices. Please feel free to contact us at support@arlingtoncamera.com or 1.800.313.6748.
 
Arlington Camera © 2014. All rights reserved.

Arlington Camera, Inc.    544 W. Randol Mill Road    Arlington, Texas 76011
Metro 817.261.8131    Toll Free 800.313.6748
www.arlingtoncamera.com